- E-Mail Integration - email messages as wave file attachments
- Improve service levels - offer customers intelligent voice prompts
- Highly configurable - Up to a hundred service settings
- Internal/external message delivery
- Group delivery
- Automated attendant - reduce misdirected calls and minimize customer's wait times
The KX-TVM200 offers a host of advanced voice messaging features, including an Advanced Automated Attendant Service, Interview Service and Holiday Service. Users will find the system easy to use thanks to a Voice Mail menu display on system phones, Caller Name announcement and Caller ID / Clip based greetings. The extensive feature set also includes multi-lingual voice prompts, automatic fax detection and fax routing, call screening, and call recording.
Messages can be selected, played and deleted using visual prompts and the caller's information displayed on screen. With the KX-TVM, individual extensions can set up their own custom menu options for callers to follow. Callers can leave a message or have their call forwarded to another extension or even an outside line, for example another office or even a cellular telephone. Each user can set up the options they want to offer their callers.
Extension owners can have their messages recorded into voicemail and then have the KXTVM system call their cellular telephone to have the messages delivered wherever they are. The system can support up to three different languages. English is standard, the user can then record the other two languages. Callers may choose the language of their preference when they call in; or languages can be assigned on a port by port or telephone basis.
The KX-TVM200E Voice Processing System integrates with the Panasonic TDA, TDE and NCP telephone systems, offering enhanced features such as: two-way recording, live call screening, call ID intelligence and remote access.
As well as integrating with the Panasonic range of business telephone systems, the Voice Processing Systems may be connected to a wide range of other telephone systems. The Panasonic Voice Processing Systems can improve the efficiency of your business, whether it be sales, customer service, marketing, or human resources.